Depending on your description, the decision you acquired appears to generally be a rip-off. Telus requires customer stability quite critically, and we wish to assure you of the next:
The main phone number you posted is connected with Iristel. Iristel figures have popped up over and over to the boards previously. They appear to sell VoIP access to scammers overseas.
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@Oleginza Wrote: I called Telus CS at 8.55AM Mountain time and they hanged up on me, stating that I must phone through "frequent office hours". Is that this for true?
Also, our telephone line to the house came down within a windstorm one other night time, as did our neighbors. We do not utilize a landline any more, but the cable is in the street and nonetheless connected on your house end. I recommended that they just eliminate it entirely. They explained as I did not have an Energetic landline, they would not deliver a technician out to clean up the wire in the middle of the road.
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I don't remember ever registering or mentioning the corporation beneath my profile. The support personnel (in Philipines) advises me that it is a difficulty to the service service provider of the individual I termed, which I uncover quite preposterous.
The TELUS staff acknowledges that our work spans lots of Territories and Treaty parts and we have been grateful for the traditional Knowledge Keepers and Elders that are with us right now, all those who have gone right before us along with the youth that inspire us.
I invest about $4500 a yr with Telus. In January I acquired an outside digital camera for $7/month but regretted it and wished to return it. It had been new while Telus TV support Canada in the box - only plugged in to check it. Following a number of several hours ready to the cell phone I acquired that there's a $340 charge to cancel. That is a great deal to get a $50 digicam. I pleaded While using the agent to waive the rate considering the fact that I'm a loyal customer for therefore extensive. He reported a supervisor will get in touch with to discuss. No person identified as back. Per month later on I tried all over again. Eventually, in April, immediately after 8 several hours about the cellphone about this difficulty as many as that point, I gave my ultimatum… waive the superior cancellation cost or I cancel many of the services with Telus and go someplace else. No. So, I cancelled every little thing. A disgrace, since I haven't had a person situation Using the Television set, internet, or mobile phones and appreciated Telus… for over fourteen many years. Although the $7 cost persisted. Sigh. Extra hours to the telephone. Why Is that this the sole way to speak? It's so aggravating and also a colossal waste of time.
Résolu! Nouveau forfait de données Les 6Go de données sur mon nouveau forfait acheté hier a été activé mais je peux pas vérifier combien de Go je consomme parce que quand je me connecte sur mon compte je peux voir que c'est toujours mon ancien forfait qui est actif alors que ça devrai.
Most definately a fraud. Just received from the telephone with the actual telus and they aided me protected my account.
Determined by your description, the call you been given appears to generally be a rip-off. Telus requires customer stability incredibly seriously, and we wish to guarantee you of the next:
I was just planning to depart some comments (and to vent) so that perhaps Telus might make communication simpler Down the road. The full ordeal was really painful - around somewhat camera I needed to return.
Then you start to complain you had been promised stuff not A part of the legit merchandise. Considering that your own information was utilized to insert this on your account, How will you win when explained to we didn't give you that. It will appear to be you personally subscribed.