Telus billing support Options

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The main cell phone number you posted is connected with Iristel. Iristel figures have popped up again and again over the forums previously. They appear to market VoIP entry to scammers overseas.

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I had to Make contact with CS today with Chat plus the Division I would like to talk to is barely obtainable by phone. The CS on Chat arranged a simply call back at an arranged time slot. When that department identified as me later I acquired everything sorted out.

The brand new calling function needs unidentified callers to listen to a brief message and manually react by using a a person-digit code. By way of example, a primary-time dialer seeking to hook up with a customer with the decision Control aspect will likely be greeted with a brief message stating “this amount has Call Command – to have by means of, be sure to press 9.” The amount is randomly produced. Once the digit is pressed, the decision will connect.

Nonetheless, the very best just transpired. Immediately after speaking with Telus business enterprise, I wasn't satisfied with the system presented and asked to get tranferred for the LOYALTY dept. She adjusted the price of the info plan but amplified the price of the phone for your Internet of -$one. WHAT A JOKE!!!

I also have already been hoodwinked into signing up with them - mobile, internet and residential stability.  Was explained to my cellular will never boost if I improve (false, which I ought to have acknowledged improved nevertheless the rep saved insisting soon after inquiring quite a few periods).  Property protection is just not essential for me, even so the worsted Element of it is the fact It can be seriously not something which is dependable.  My lock which is imagined to unlock which has a passcode refuses to work.  The installer arrived back to fix it but it labored twice immediately after he reset it then not given that.  Then if the internet goes out it truly is worthless, so far as I am able to see It is offline then.

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The scammer identified as this early morning from the quantity 17787193836. It was a woman. She supplied me to change my phones right into a loyalty system that was a way better offer than what I have now.

I devote about $4500 a 12 months with Telus. In January I obtained an out of doors digicam for $seven/thirty day period but regretted it and planned to return it. It absolutely was new during the box - only plugged in to check it. Following a several several hours waiting around about the cell phone I acquired that there's a $340 price to cancel. That is a great deal for a $fifty digicam. I pleaded Along with the agent to waive the cost due to the fact I'm a loyal customer for therefore prolonged. He explained a manager will contact to debate. No one referred to as back.  A month later I attempted once again. Ultimately, in April, following eight hrs on the cellular phone about this issue as much as that point, I gave my ultimatum… waive the significant cancellation cost or I cancel every one of the services with Telus and go someplace else. No. So, I cancelled almost everything. A shame, since I have not had 1 issue Using the Television set, internet, or cell phones and liked Telus… for over fourteen a long time. Though the $7 demand persisted. Sigh. Extra several hours to the cellphone. Why is this the one way to communicate? It is so aggravating plus a colossal squander of your time.

The TELUS staff acknowledges that our operate spans many Territories and Treaty locations and we have been grateful for the normal Awareness Keepers and Elders who are with us these days, all those who have gone in advance of us and also the youth that encourage us.

TELUS released our well known and free of charge Call Handle attribute accessible for dwelling cell phone and wi-fi postpaid customers nationally. Supporting block many car-dialed calls from reaching customers.

So inefficient. An electronic mail would receive the information across lots less complicated. The next agent explained sorry and may reverse the last thirty day period’s demand and cancel it. The subsequent thirty day period Yet another $seven. Sigh. On the mobile phone again in excess of one-one/2 hour. The second consultant was defending her employer and implying I had been Improper. Just cost me the $340 and stop the $7 regular Monthly bill and cancel the camera, I begged her, then I finished the decision. She left a message declaring she are unable to continue Together with the cancellation considering the fact that I hung up. At this point I’m sensation physically sick from it. I phone yet again… forty five minutes. Be sure to, just end this partnership now. Ultimately Telus internet support One more agent certain me It could be cancelled. In overall, about eleven several hours around the cellphone considering that February striving to manage the digital camera return. It felt like punishment… as though I’m the enemy - right after paying above $40,000 with Telus over the years and never at the time complained. I’m pretty affected individual and well mannered. My request was so easy. The complete matter was produced painfully intricate and prolonged for months.

Settled discussions will likely be shut and saved for ninety days, and might be accessed in the Concept Centre in the My TELUS application. 

Was the chief and The rationale I are a loyal Telus custiomer For a long time. But This really is about to change!!

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